Capabilities

“The contractor [Seneca team] proactively identifies, addresses, and corrects problems, questions in timely manner and notifies the Contracting Officer pursuant to contract requirements ... demonstrates a strong commitment to building and maintaining a business partnership to fulfill the contract requirements ... [and] complies and goes above contract requirements related to effective management. The contractor clearly communicates roles and responsibilities of their employees, so the Government knew who to contact and when depending on the issue/situations.”

“They [Seneca team] provided high-quality equipment and personnel. They were very responsive to questions from the government and were proactive in identifying potential challenges and offering solutions ... They worked within our budgets and were able to contain costs even when requirements shifted due to evolving White House requirements. Overall, they provided great service to the government and should be considered for future contracts.”

“The Mission Support Engineers provide an exceptional knowledge base in systems operations, performing preventive and corrective maintenance, conducting troubleshooting with the use of common test equipment, conducting refresher/continuation training, and facilitating warranty actions in support of critical mission operations.”

“Of significant value to the Government was Seneca’s proactive approach to managing their schedules to align with other vendors. In particular, the Seneca team was highly supportive of integrating the DMRS schedule for the program to ensure that all aspects of development, functional, and technical support were completed. Seneca’s proactive approach demonstrated that it put the Government’s interest first and they were able to help the Government formulate “out of the box” solutions to the highest risk issues facing the Government.”

“Seneca has consistently demonstrated their ability to provide higher quality products than other vendors that far exceed the minimum deliverable requirements. They went above and beyond the expectations of the deliverable for Program Objective Memorandum (POM) and Budget Support. The Seneca team provided budget support that included several unplanned analyses evaluating the impact of various events on the cost and schedule of the program, all in addition to the traditional POM and budget support. These analyses were completed quickly and very thoroughly and supported successful briefings to [senior leadership]. The attention to detail and commitment Seneca has given to this task far exceeds the periodic updates required per [the] PWS.”

“The Contractor always met and exceeded contractual requirements. Recognized…for the splendid work in coordinating and executing two major Program Reviews. The Contractor coordinated with departmental government leads with compiling of the annual Requirement Division. Recognized by Air Force Historian as “best ever report seen to date.”